A COVID-19 Update From Verbena Sky

On behalf of the Verbena Sky team, we wish you all good health in these trying times.  As humans, these days are much more stressful and something we won't ever forget. Together we will get through this! 

As an online business, we are open 24/7 and are here to serve you, whether you need a gift for someone or are just seeking some retail therapy for yourself. We have operated non-stop during the pandemic and will continue to do so. 

 

As the public health situation continues to change, we are doing our part to help slow the spread of the virus. The safety of our dedicated employees and loyal customers is always our top priority. As a result, we are following the advice of the Centers for Disease Control (the CDC) and want to share with you how we are helping to prevent the spread of the virus.

Office environment: We encourage our small team of employees to follow the recommendations of the CDC, including hand washing, wiping down surfaces, wearing masks (if not vaccinated), and social distancing at work.

Our jewelry and leather goods: To maintain their pristine condition, we have always stored jewelry and leather goods in a double layer of plastic. Our jewelry is stored individually in small zipped plastic bags - to protect the stones and to help limit any tarnish. Our wallets and handbags are also in plastic bags to protect the leather. All items are then stored in sealed hard plastic containers, to protect from any other potential damage. All of our products are kept on-site in a climate controlled area in Scottsdale, Arizona.

 

Shipping and Delivery:   Verbena Sky uses the following shipping carriers: US Postal Service, UPS, FedEx, and DHL.  Due to COVID-related staffing shortages, many (if not all) of the shipping carriers continue to experience shipping delays.

All of our customer orders are shipped with tracking so that our customers can see the status of their package. Please allow for some extra time and patience when placing your order.

 

The COVID-19 shipping policies for our carriers are below for your convenience. 

US Postal Service: 

https://about.usps.com/newsroom/covid-19/

 

UPS:

https://www.ups.com/us/en/about/news/important-updates.page

 

FedEX:

https://www.fedex.com/en-us/coronavirus.html

 

DHL Express (International Deliveries):

https://www.dhlexpress.nl/en/corona-update

 

Best wishes to all and please stay safe.